Cookie Policy

1. What Are Cookies?

Cookies are small text files that a website stores on your device. They allow a website to maintain sessions, remember settings, support security, and understand how the website is used.

We may also use similar browser technologies, including:

• Session storage — Temporary information stored in the browser for the current session.
• Local storage — Information stored in the browser that may remain available across sessions.
• Analytics and similar technologies — Technologies used to measure website usage and improve our Services.

2. How We Use Cookies

LOCKANDOPEN LLP uses cookies and similar technologies for essential functionality, security, authentication, preferences, and website analytics.

The exact cookies and similar technologies used may vary by product, browser, authentication configuration, and changes to our Services.

3. Essential and Authentication Technologies

Some cookies and similar technologies are necessary for our website and Services to function. They may be used to:

• Maintain your authenticated session
• Keep you signed in while using a Service
• Support account and session management
• Protect against unauthorized access and security threats
• Maintain essential application state and functionality
• Support configured authentication providers

These technologies are used for service operation and security and are not used by LOCKANDOPEN LLP for advertising or cross-site behavioral profiling.

Where authentication is provided by a third-party provider, that provider may use its own cookies or similar technologies as part of the authentication process. Your use of the relevant authentication service may also be subject to that provider's privacy terms.

4. Analytics Cookies

We use Google Analytics 4 (GA4) to understand how visitors use the LockAndOpen website and to improve the website and product experience.

Google states that GA4 web tags may use first-party cookies including:

• _ga — Used to distinguish users.
• _ga_<container-id> — Used to persist session state.

Analytics may collect information such as:

• Pages viewed and interactions
• Session and usage information
• Browser and device information
• Approximate geographic information
• Referral and traffic information

We do not use Google Analytics for advertising or retargeting through this Cookie Policy.

Where applicable law requires consent for non-essential analytics storage or cookies, we will request that consent before enabling the relevant analytics technologies. Google also provides consent controls for analytics storage through Consent Mode and related Google tag configurations.

5. Functional and Preference Technologies

We may use cookies, local storage, session storage, or similar technologies to remember settings and provide a consistent experience. Examples may include:

• Remembering interface preferences
• Remembering cookie-consent choices
• Maintaining product or application settings
• Supporting functionality that depends on browser state

We only introduce additional categories of non-essential technologies in accordance with our applicable privacy and consent requirements.

6. Third-Party Technologies

Some cookies or similar technologies may be provided by third parties whose services are integrated into our website or Services. Depending on the Service and configuration, these may include providers used for:

• Authentication and identity management
• Website security and traffic protection
• Analytics
• Other essential service functionality

Third-party providers may process information according to their own terms and privacy policies. We do not authorize third parties to use our website cookies for advertising or cross-site behavioral profiling on our behalf.

Third-party technologies may change as our products and infrastructure evolve. We will update this policy when material changes affect cookie categories or purposes.

7. Cookie Consent and Your Choices

Where consent is required for non-essential cookies or similar technologies, we provide a cookie consent banner with two options:

• Accept All — Consent to the use of applicable cookies and similar technologies described in this policy. Authentication and access to the Services require you to select this option.
• Decline — Reject non-essential cookies and similar technologies. You will not be able to sign in or use authenticated portions of the Services unless you later select Accept All.

Your choice applies to the cookies and similar technologies active on the relevant Service at the time of your choice.

You may change or withdraw your consent where the Service provides a mechanism to do so, or by managing cookies through your browser settings.

Authentication and other cookies required for access to the Services are enabled only after you select Accept All. Declining consent may therefore prevent you from signing in or using the Services.

8. Managing Cookies in Your Browser

You can also control or delete cookies through your browser settings:

Disabling or deleting essential cookies may log you out or prevent parts of the Services from working correctly.

9. Cookies and Personal Data

Some cookies and similar technologies may be associated with information that can constitute personal data under applicable law.

Our Privacy Policy explains how LOCKANDOPEN LLP collects, uses, stores, protects, retains, and otherwise processes personal data. Please see our Privacy Policy.

LOCKANDOPEN LLP applies appropriate technical and organisational safeguards, including encryption, access controls, authentication measures, and security monitoring appropriate to the Services.

10. International and India-Based Infrastructure

LOCKANDOPEN LLP operates its primary application and data infrastructure in India. However, certain third-party services used for authentication, analytics, security, or other functionality may process information outside India depending on the provider and service configuration.

We describe applicable third-party processing in our Privacy Policy.

11. Changes to This Cookie Policy

We may update this Cookie Policy when our use of cookies, analytics, authentication technologies, or third-party services changes.

When we make a material change, we will update the Last Updated date and provide additional notice or obtain consent where required by applicable law.

12. Contact Us

For questions or concerns about cookies or similar technologies, contact us: